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Who's Who at Q&F

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Click on a location or scroll down to view our staff:

Illinois Indiana Michigan
Burr Ridge Valparaiso Stevensville
Arlington Heights Mishawaka  
Montgomery Fort Wayne  

High Grove – Corporate Headquarters

George Quinlan, Jr. – CEO/School Service Representative
Cheryl Quinlan – CFO
Marsha Orwig – CIO/Vice President of Operations
Jane Turner – Controller
Donna Ogburn – Manager of Payroll
David Virkus – Systems Administrator
Lloyd Palmiter – String Specialist
Travis Rosenthal – Marketing 

Burr Ridge Location

Customer Service
Jerry Roucka – Call Center Manager
Rick Andersen – Call Center Customer Service
Matt Janus – Call Center Customer Service
Jude Skallerup – Call Center Customer Service
Jenn Clark – Store Manager
Sadie Chrismer – Assistant Manager/Lesson Coordinator
Claire Drillinger – Customer Service Representative
Pat Oliver - Customer Service Representative
Gary Wheaton – Customer Service Representative

School Service Representatives
Mark Arito – School Service Representative
Pete Biedron - School Service Representative
Ashley Dowdle – School Service Representative
Tom Fox – School Service Representative
Dan Halloran – School Service Representative
Greg Johnson – School Service Representative
Ron Kucharski – Vice President/School Service Representative
Mike Leaich – School Service Representative
Sean Les – School Service Representative
Paul Ramsaier – School Service Representative
Alan Szafranski – Vice President Repair Division/School Service Representative

Store Operations
Ken Partyka – Vice President - Inventory, Purchasing & Distribution
Patrick Rheingruber – Asst Mgr - Inventory Control
Yasmin Ruiz - Inventory Control
Chris Crisanti – Asst Mgr - Logistics
Ed Hempel – Logistics
Michael Munley – Purchasing
Sam Tranchida - Purchasing
David Vrablic

Accounting Division
James Newton – Staff Accountant
Alejandra Reyes – Senior Credit and Collection Specialist
Mary Lou Nowosad – Credit & Collections (Spanish Customer Service)
Rob Glosa – Senior Accounts Receivables
Laura Frankowski – Accounts Receivables
Andrea Kucharski – Repair Billing
Katie Czerwien - Accounts Payable
Michael Rogus

Manuel Melendez – Manager of Repair Shop
Piotr Pawlikowski – Assistant Shop Foreman - Strings
Jeff Bimm – Repair Tech - Woodwind
Charles Burdelik – Repair Tech - Woodwind
Carlos Casteñeda - Repair Shop Assistant
Mark Colpean – Repair Tech - Brass
John Galloway - Repair Tech Brass
William Garcia – Repair Tech - Woodwind
Andrew Hassel – Repair Tech - String
James Holt – Repair Tech - Woodwind
Jon Huron – Repair Tech - Woodwind/Brass - Daily Operations Sub
Alicja Kalata – Repair Tech - String
Stephen Keating – Repair Tech Brass & Percussion
Janusz Kozera – Repair Tech - Woodwind
Robert Lamkin – Repair Tech - Woodwind
Matthew Louck – Repair Tech – Strings
Brandon McGhee – Repair Tech Apprentice – Woodwinds
Maria Miranda - Repair Shop Assistant
Jennifer Newberry - Repair Tech
Rhiannon Owano - Repair Tech - String
Ron Piech – Repair Tech - Repair Tech String
Russell Schneider – Repair Tech - Woodwind
Michelle Spindler – Repair Tech - Woodwind, Manager of Band Repairs
Richard Stancato – Repair Tech - String
Kendra Zusag – Repair Tech - String

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Arlington Heights Location

Customer Service
Jim Fuller – Store Manager
Marcus Julian – Customer Service Representative
Alex Kaempen – Customer Service Representative
Elizabeth Foort – Customer Service Representative
Jerome Seiling – Customer Service Representative
Garrick Smith – Customer Service Representative
Adam Gorz - Customer Service Representative

School Service Representatives
Mary Garbrecht – School Service Representative
Robert Scott – School Service Representative

Tom Fritz – Brass/Woodwind Shop Foreman
Scott Gauthier – Assistant Shop Manager/Repair Tech - Woodwind
Matt Bordoshuk - Repair Tech - Woodwind
Kyle Davison - Repair Tech - Woodwind
Jim Langenberg – Repair Tech - Brass/Woodwind
John Niemiec – Repair Tech - Woodwind
Eun Seo - Repair Tech
Ryan Shultz – Repair Tech - Brass
Mark Tuttle – Repair Tech - Brass

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Montgomery Location

Mike Edwards – Store Manager
Marcus Petrella – Customer Service Representative/Lesson Coordinator
Jacob Curless – Customer Service Representative
Chris Sauber – Customer Service Representative
Amanda Riley – Customer Service Representative

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Valparaiso Location

Customer Service
Abby Thiel  – Store Manager

Frank Allen - Customer Service Representative
Anna Anderson – Customer Service Representative

Richard Merrick - Customer Service Representative

Corporate Staff
John Shaffer – Regional Manager (Indiana/Michigan)

School Service Representatives
Brian Fine – School Service Representative
Steve Rehlander – School Service Representative

Rod Myers – Repair Shop Manager/Site Manager
Bonnie Abbott – Repair Tech Brass/Woodwind
Travis Fernandez – Repair Tech - Woodwind
Josh Wagner – Repair Tech - Woodwind
Rolando Chillian – Repair Tech - Brass, part-time
Chris Linstrot – Repair Tech - Brass
Joe Curtis – Repair Tech - Brass/Woodwind/Percussion, part-time
John Eastlund – String Luthier
Doug Lamison - Repair Tech

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Lafayette Location

Customer Service
Scott Butler – Store Manager/School Service Representative
Kallie Butler – Assistant Manager
Chris Moser – Customer Service Representative

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Mishawaka Location

Customer Service
Kristi Noble – Customer Service Manager
Adam Karnik – Assistant Manager/Lesson Coordinator
Mike Hoge – Customer Service Representative
Benjamin Cripe – Customer Service Representative

School Service Representatives
Lloyd Kirkpatrick – School Service Representative
Greg Noble – School Service Representative

Kevin Rouch – Site Manager/Director of Quality Control - String Instruments/Shop Foreman
Mark Dill – Repair Tech - String
James Grubbs – Repair Tech - Brass
Jan Nunemaker – Repair Tech - Strings/Woodwind
Jim Ruggles – Repair Tech - Woodwind
Justin Thoden – Repair Tech 

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Fort Wayne Location

Customer Service
Judy Milliman – Customer Service Manager
Ken Citro – Customer Service Representative
Jonathan Griffith – Customer Service Representative
Kelly Hornbarger – Customer Service Representative

School Service Representatives
Paul Milliman – Store Manager/School Service Representative
Dan Hough – School Service Representative/Customer Service Manager

Brandon Riggle – Woodwind/Brass Technician, part-time
Michael Gabrieldson - Repair Technician

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Stevensville Location

Customer Service
Richard Heemer – Customer Service Representative
Lillie Andrews – Customer Service Representative
Stephanie Karnik – Customer Service Representative

School Service Representative
Eric Olson – Store Manager/School Service Representative

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