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High Grove – Corporate Headquarters

George Quinlan, Jr. – CEO/School Service Representative
Cheryl Quinlan – CFO
Marsha Orwig – CIO/Vice President of Operations
Alan Szafranski – Vice President Repair Division
Jane Turner – Controller
Donna Ogburn – Manager of Payroll
Lloyd Palmiter – String Specialist
Travis Rosenthal – Marketing Manager
Paige Quinlan - Special Projects

Burr Ridge Location

Customer Service
Jenn Clark – Customer Service Manager/ Windy City Flutes Product Specialist
Rick Andersen – Call Center Customer Service
Elizabeth Foort – Call Center Customer Service
Jude Skallerup – Call Center Customer Service
Ryan Smith – Customer Service Representative
Stephanie Henriques - Assistant Manager/Lesson Coordinator
Nicole Davini - Customer Service Representative
Matthew Jackson - Customer Service Representative

Kevin Brown - Windy City Trombones Product Specialist

School Service Representatives
Mark Arito – School Service Representative
Pete Biedron - School Service Representative
Ashley Dowdle – School Service Representative
Dan Halloran – School Service Representative
Matt Janus – School Service Representative
Greg Johnson – School Service Representative
Mike Leaich – School Service Representative
Sean Les – School Service Representative
Paul Ramsaier – School Service Representative
Amanda Riley – School Service Representative

Store Operations
Ken Partyka – Vice President - Inventory, Purchasing & Distribution
Yasmin Ruiz - Inventory & Purchasing
Chris Crisanti – Assistant Manager of Logistics
Ed Hempel – Logistics & Inventory
Sam Tranchida - Assistant Manager of Inventory & Rental Distribution
Robert Skallerup - Store Operations - Logistics and Inventory

Accounting Division
James Newton – Assistant Controller
Mary Lou Nowosad – Collections (Spanish Customer Service)
Rob Glosa – Senior Accounts Receivables
Laura Frankowski – Accounts Receivables
Michael Rogus
Arletta Donato
Karen Cook - Accounts Payable

Manuel Melendez – Manager of Repair Shop
Piotr Pawlikowski – Assistant Shop Foreman - Strings
Carlos Casteneda - Junior Repair Tech
Mark Colpean – Repair Tech - Brass
William Garcia – Repair Tech - Woodwind
Jon Huron– Repair Tech - Woodwind/Brass - Daily Operations Sub
James Jansen - Repair Tech
Alicja Kalata – Repair Tech - String
Janusz Kozera – Repair Tech - Woodwind
Robert Lamkin – Repair Tech - Woodwind
Matthew Louck – Repair Tech – Strings
Brandon McGhee – Repair Tech Apprentice – Woodwinds
Maria Miranda - Junior String Technician
Daniel Pawlikowski - Repair Tech
Russell Schneider – Repair Tech - Woodwind
Richard Stancato – Repair Tech - String
Melody Walker - Repair Tech
Chad Taylor - Repair Tech - Woodwinds
Kendra Zusag – Repair Tech - String
Lydia Mackey - Repair Tech - Woodwinds
Sarah VanSkike - Repair Tech - Woodwinds

Arlington Heights Location

Customer Service
Jim Fuller – Store Manager
Paul Browne – Assistant Manager/ Lesson Coordinator
Luyang Liu– Customer Service Representative
                - Customer Service Representative

School Service Representatives
Mary Garbrecht – School Service Representative
Robert Scott – School Service Representative

Scott Gauthier - Shop Manager
Joseph Cannestra - Repair Tech
Matthew Johnson - Repair Tech - Brass
John Niemiec – Repair Tech - Woodwind
Ryan Shultz – Repair Tech - Brass
Eun Seok Seo - Repair Tech (Part Time)
Brian Roberts - Repair Tech

Montgomery Location

Mike Edwards – Store Manager
Marcus Petrella – Customer Service Representative/Lesson Coordinator
Jacob Curless – Customer Service Representative

Valparaiso Location

Customer Service
Abby Thiel  – Customer Service Manager
Frank Gleason - Customer Service Representative
Anna Anderson – Customer Service Representative
Dillon Daniels - Customer Service Representative

Corporate Staff
Steve Rehlander – Regional Manager (Indiana/Michigan)

School Service Representatives
Steve Rehlander – School Service Representative
Rich Merrick - School Service Representative

Rod Myers – Repair Shop Manager/Site Manager
Bonnie Abbott – Repair Tech Brass/Woodwind
Chris Linstrot – Repair Tech - Brass
Rod Myers, Jr. - Repair Tech
Angela Handshoe - Repair Tech
Christopher Bell – Repair Tech


Lafayette Location

Customer Service
Scott Butler – Store Manager/School Service Representative
Kyle Knepper – Customer Service Representative
Bryan Fladseth - Customer Service Representative


Mishawaka Location

Customer Service
Kristi Noble – Customer Service Manager
Adam Karnik – Assistant Manager/Lesson Coordinator
James Farnsworth - Customer Service Representative
Emily Mikel Rowe – Customer Service Representative

School Service Representatives
Lloyd Kirkpatrick – School Service Representative
Dan McCaffrey - School Service Representative
Morgan Sleeper - School Service Representative

Kevin Rouch – Site Manager/Director of Quality Control - String Instruments/Shop Foreman
Mark Dill – Repair Tech - String
Jim Ruggles – Repair Tech - Woodwind
James Grubbs - Repair Tech
Daniel Lopez - Repair Tech
Aaron Fram - Repair Tech

Muncie Location

Customer Service
Dave Lamirand – Site Manager
Amanda Abrams – Customer Service Representative
Tim Carney – Customer Service Representative
Gavin Kidder - Customer Service Representative
Jalen Reese – Customer Service Representative

School Service Representatives
Brandon Holloway – School Service Representative
Rick Williams – Customer Service Representative
Jack Finnegan - School Service Representative

Phillip Schwein - Repair Technician

Paul Berger - Repair Technician


Fort Wayne Location

Customer Service
Gavin Arnold – Customer Service Manager
Neil Schroeder – Assistant Customer Service Manager

School Service Representatives
Paul Milliman – Store Manager/School Service Representative
Dan Hough – School Service Representative/Customer Service Manager

Brandon Riggle – Woodwind/Brass Technician, part-time
Annalie Orman - Repair Technician
Doug Lamison - Repair Tech

Stevensville Location

Customer Service
Mike Hoge – Store Manager
Stephanie Karnik – Customer Service Representative

School Service Representatives

Dan McCaffrey – School Service Representative
Rick Gordillo – School Service Representative